Shipping Terms and Conditions

Shipping Terms and Conditions

Please check our Delivery Terms and Conditions as developments in the Covid-19 outbreak continue to affect most businesses.

Orders for delivery to mainland UK addresses:

• Due to the coronavirus outbreak, we have had to make temporary changes to our stocking and delivery arrangements.
• Our next-day delivery option has been temporarily suspended.
• We have had to put in place certain measures to ensure that we are able to handle the increase in demand for deliveries that Covid-19 has caused, while also delivering orders to our customers in a timely manner.

We are working hard with our supply partners to ensure that there are no stock shortages and that we remain able to offer our entire product range without compromising on quality.

    Mainland UK (except for Scottish Highlands, Northern Ireland)

    Charge

    Standard delivery
    (3-5 working days)

    £0.00

     

    Orders for delivery Scottish Highlands, Northern Ireland and outlying islands:

    Scottish Highlands & Islands (ZE postcode) : £8 (Royal Mail)

    Jersey, Guernsey and Isle of Man: £13


    Late deliveries (UK):

    If your order is delivered late, you may be entitled to a refund of delivery costs. Royal Mail 48, Royal Mail tracked express are not guaranteed services, and will be refunded only if time delays are unreasonable.

    Guaranteed next-day services (Royal Mail Special Delivery, and any other special timed services) always include entitlement to a full refund, no questions asked. Please note that all orders for next-day services must be placed before 8:30am to ensure delivery. If late delivery means the goods are no longer required, a refund will be issued for the full order, provided that the order is not accepted upon delivery.

    Corenec Ltd cannot be held accountable for late deliveries if the courier is at fault. We will not offer compensation or be held accountable unless we have signed a contract guaranteeing delivery. If you require such a legally-binding contract, arrangements must be made at least two days in advance.